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Camping Comfortably™ is rated 4.7 out of 5.0 based on 761 ratings

Copyright © 2005-2012 CampingComfortably Inc.
All rights reserved.

All trademarks or service marks
are property of their respective owners.

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100% Satisfaction Guarantee!

About Us at Camping Comfortably™ - Location, Hours, Map

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Phone 1-877-730-CAMP (2267)
Customer Service Hours
Monday-Friday 9am-7pm Eastern
Monday-Friday 8am-6pm Central
Monday-Friday 7am-5pm Mountain
Monday-Friday 6am-4pm Pacific

Click here to see our
Free Shipping Products.

Credit Card Security

 

Shipping & Order Status

 

Ordering Information

 

Return Policy


Ordering

If the Add to Cart does not appear for an individual item, then that product is not in stock. However, you may choose 'Notify me when Available' on the left navigation.

To place an order on our website, please use our secure on-line shopping basket and enter your credit card information.

If you would like to place an order by phone, please call us at 1-877-730-CAMP (2267), Monday - Friday 8:00 AM - 6:00 PM CST Monday through Friday. We answer our phones!

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at

Methods of Payment

We accept Visa, Mastercard, American Express, Discover and PayPal. We also accept cashier's checks and money orders - please let us know in advance if you will be paying with one of these methods. We accept only postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank.

For Credit Card Charges we will obtain immediate authorization from your card issuing bank to reserve funds for your purchase. However, your card will not be charged until your order is ready to ship. Larger bulk orders may be subject to immediate credit card charges.

Policies & Frequently Asked Questions

General Information

Camping Comfortably™ only sells NEW products.

While we make every attempt to fill all orders placed, occasionally an order may be delayed or backordered. If a delay or backorder occurs we will send you a notification via e-mail. Backorders can take as much as 7-10 weeks to process. (Typically not more than 2-3 weeks.)

Our warehouses have no way of including a gift message, or gift card.

As a consumer you may be required to pay use tax in your state.

Please note that knife laws vary. Please check with your local law enforcement agency for the laws in your area.

Copyright © 2005-2012 Camping Comfortably. All rights reserved. All other trademarks or service marks are property of their respective owners.

Some purchases made from Camping Comfortably™ are covered by the:
 
Yahoo Buyer Protection Program



Anti-Fraud Policy
FRAUDULENT ORDERS: We will provide your IP (Computer Address) to the users ISP (Internet Service Provider), local authorities and will also report this activity to the International Anti-Fraud Task Force (IAFT), FBI, The perpetrator's local Police Department and The Internet Fraud Complaint Center (IFCC). Camping Comfortably™ considers fraud a direct and serious threat. We do not take any effort to defraud lightly and will prosecute whenever and wherever possible to the fullest extent of the law.



This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Let us know what you think of our website. Can we do anything to improve your experience with us? Tell Us at webmaster@campingcomfortably.com.

Camping Comfortably™ 100% Secure Shopping Guarantee

At Camping Comfortably™, we realize that shopping online can feel a bit risky. However, the truth of the matter is that advances in secure server technology have made shopping at Camping Comfortably™ just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at Camping Comfortably™ as you do everywhere else that you shop.

When you buy from CampingComfortably.com, your credit card purchase is processed in real time, by secure eCommerce servers run by Yahoo.com. When you order through our Web Site you can be sure your credit card is secure. On all secure pages you will see https:// in the address bar, where the "s" indicates a secure page and you will also see at the bottom of your browser, insuring you that the site is secure.

The order form pages are served through a secure HTTPS connection. SSL (Secure Socket Layer) is an accepted standard for transferring information securely across the Internet. It encrypts data passed between the server and the browser, so that unauthorized parties cannot intercept sensitive, confidential or personal information, such as a phone number, address or credit card. Our store uses SSL to protect your billing and shipping information when it's submitted through the checkout pages, which helps to ensure a reliable, secure shopping experience. Your card couldn’t be safer! Our goal is to make you feel as secure as possible when shopping at Camping Comfortably™.

Bulk Orders

Bulk orders contain a minimum of 5 or more of a particular item with a product purchase price of $100 or more. Bulk orders with a product purchase price of $1000 or more may be eligible for bulk order discounted pricing. Please call or e-mail us. Bulk orders are not refundable.

How do I know if my order has shipped? 

Upon completion of your order, you will receive an email confirmation from us with the details of your purchase. Once shipped, you will receive a second email confirming that your order has shipped. Tracking information will also be included in that email so that you can easily track your package. For questions about tracking, please contact us at info@campingcomfortably.com and include your name and order number.

Cancellations

If you need to cancel an order please send an e-mail to customerservice@campingcomfortably.com and include your name and the last four digits of your order number from your order confirmation e-mail. Any order may be cancelled without charge until the item has shipped. An item is considered shipped once the shipping label has been printed. An order is NOT considered cancelled until you have received a confirmation of the cancellation from us. The customer is responsible for any shipping costs and re-stocking fees (20%) incurred resulting from a cancellation of an order after it has been shipped. This policy applies to all products, including items that are featured with free shipping promotions. Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund. Shipping and insurance for returning merchandise are also the responsibility of the customer. Bulk Orders which have already been shipped are not refundable.

Delivery Time

Quantities that are in stock are available for shipment. Refer to the Availability on the individual product page to determine when that item will likely leave the warehouse. Once it is shipped and depending on your shipping address, it can take between 7 to 10 days to reach you with ground shipping, but typically occurs within 3 to 5 business days. While we make every attempt to fill all orders placed, occasionally an order may be delayed or backordered. If a delay or backorder occurs we will send you a notification via e-mail. Backorders can take as much as 7-10 weeks to process. (Typically not more than 2-3 weeks.)

Since products may be shipped from different warehouse locations please do not be alarmed if you do not receive everything in the same shipment. If you purchase multiple products in a single order, your readily available items may be delayed by the longer-availability items. Please refer to the
Shipping FAQ (Frequently Asked Questions) for more information on delivery times.

Please be aware that once the order ships, the shipping method cannot be modified. Camping Comfortably™, Inc. is not responsible for shipments which are delayed due to causes beyond the control of the shipping carriers, including, but not limited to the following: Acts of God, riots, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters.

Sales Tax Disclaimer

Camping Comfortably™ is an Illinois-based company. As such, we are required by law to apply a sales tax to purchases made at any physical retail location we operate located in the state of Illinois. Purchases made by Illinois residents via the mail, phone or internet are also taxable, however we will pay the sales tax for you. At this time we are not applying sales taxes to purchases made by mail, phone or the internet by residents of states other than Illinois. Non-Illinois residents are advised that Camping Comfortably™ accepts no liability or responsibility to pay sales taxes to your state. If your state requires that you pay sales taxes or use taxes in any form for out of state purchases, that obligation is solely your responsibility.

In Illinois, because the shipping is not considered part of the goods sold, it is not taxable.

What if I need warranty service?

Our suppliers hold to the strictest standards of quality control, and all of our products are fully warranted by the manufacturer. If by chance you receive a product which is defective, a replacement will be shipped, as soon as the defective merchandise is returned. Defective merchandise must be returned within 21 days of receipt. Defective items will only be replaced for the same item. Eureka, Motorola and Bushnell products must be returned within 7 days of receipt. Please send an email to customerservice@campingcomfortably.com for return instructions and to obtain a Return Merchandise Authorization (RMA) number.

All warranties for products purchased through Camping Comfortably are the responsibility of the respective manufacturers. All issues, claims and questions concerning product warranties should be submitted directly to the manufacturers. The manufacturer's warranty information and service address will be clearly marked on or in the package you receive. If you're item broke in use, please see the manufacturers warranty and contact them directly. All warranty issues will be handle under the manufactures warranty and use of the product is at your own risk.

Refused Shipments and 3rd Attempts

Any order that is returned which has been refused by the recipient, OR any order that is returned after 3 delivery attempts and the freight carrier determined it was undeliverable, will be cancelled. Shipping and handling will not be refunded and the order will incur a 25% restocking fee, in addition to the return shipping charges. This policy applies to all products, including items that are featured with free shipping promotions. Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund.

Please note if a LTL (less than truckload) shipment is refused you will be billed for the return freight. The original freight and handling are also non-refundable.

Please be aware that any shipping address change which is made after the order has been shipped will incur an additional fee by the carrier which will be passed on to you. Please review your shipping address carefully and ensure it is correct when placing your order.

Governing Law

This agreement and any sales hereunder shall be governed by the state of Illinois, without regard to the conflicts of laws rules. The customer consents to the jurisdiction of the federal or state courts located in Grundy County, Illinois for purposes of any suit, action or proceeding arising out of this sale agreement.

What if I don't like it?

We accept returns for 21 days with an RMA number. Eureka, Motorola and Bushnell products will be accepted for return within 7 days with an RMA number. Please visit our Return Policy Page for details.



CampingComfortably.com is a trademark of Camping Comfortably™, Inc., and the contents of every page of this website are (c) 2004-2012 by Camping Comfortably™, Inc.